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The how-to, why-to and when-to water and sewer rate setting guide for boards, councils, staff and assistance providers. If you want to be successful at rate setting this guide is for you.
 

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Ratepayers – This guide has the questions you need to ask utility decision-makers and managers to make sure your rates are fair. Utility Decision-makers – We suggest you print this guide and give it to customers who are interested in how you set their rates. By the way, there’s good information in here for you, too.